Trauma-Informed, Veteran Family-Owned Rehabilitation Care
✓ Veteran family-owned clinic with multigenerational military background
✓ Trauma-informed biopsychosocial approach addressing body, nervous system, and life context
✓ Advanced technologies: Ondamed PEMF (Ottawa’s only provider), EMTT, Dolphin Neurostim, BioFlex Laser, Shockwave Therapy, therapeutic laser, acupuncture
✓ Multidisciplinary care: Physiotherapy, Chiropractic, Massage Therapy, Osteopathy, Acupuncture
✓ RAPID NeuroFascial Reset and structural integration for lasting nervous system regulation
✓ VAC direct billing and documentation support
✓ 66+ years combined clinical experience with service-related conditions
✓ Minimum 4 advanced courses per year for every clinician — more certifications than any Ottawa clinic
✓ Six convenient Ottawa locations
✓ Safe, inclusive environment for all veterans
We understand what service takes from you — because we come from a veteran family ourselves.
Physiocare was founded and is still led by a family with multigenerational roots in military service. Our grandfather, father, brother, and uncle all served in the Indian Army. That connection is not a marketing line. It is why we do this work, and it shapes everything about how we care for those who have served.
We know that military experience transcends borders. The discipline, the sacrifice, the weight you carry home — these are universal. Whether you served in the Canadian Forces, alongside allied nations, or in another capacity, we understand what service asks of a person. That understanding shapes everything about how we care for veterans.
If you are carrying pain, stiffness, or invisible wounds that others do not fully understand — you do not have to explain yourself here. We already get it.
At Physiocare Physiotherapy and Rehab Centre, physiotherapy for veterans is delivered through a biopsychosocial rehabilitation approach. We recognize that service-related challenges affect the body, the nervous system, and the way a person experiences movement, safety, and control. Our role is not only to address physical symptoms, but to support veterans in reconnecting with their bodies in a way that feels safe, respectful, and sustainable.
Our clinicians bring over 66 years of combined hands-on experience supporting veterans with service-related injuries, persistent pain, neurological conditions, and functional limitations through evidence-based, trauma-informed care.
Physiocare is not just a clinic that serves veterans — we come from the veteran community.
Our clinic is family-owned, and that family carries a multigenerational legacy of military service. Our grandfather served. Our father served. Our brother and uncle served — all in the Indian Army. We have lived the realities of service: the pride, the sacrifice, the physical toll, and the invisible weight that does not disappear when the uniform comes off.
This is not something we learned from a textbook. It is personal.
That background shapes how we run our clinic:
We also recognize that military service required many to set aside parts of themselves. Some veterans served while concealing their gender identity or personal truth. At Physiocare, there is no rank, no regulations — just respectful, personalized care for whoever you are today. We welcome veterans of all backgrounds, identities, and experiences.
When you walk into Physiocare, you are not just another patient. You are part of a community we belong to — and that is exactly how we will treat you.
Veterans often carry the long-term effects of cumulative physical load, prolonged alertness, and operational stress. Movement patterns developed during service are frequently shaped by environments that required readiness, endurance, and control.
Over time, these patterns may contribute to persistent pain, stiffness, fatigue, and nervous system dysregulation. Care that focuses only on isolated symptoms may not fully address these experiences.
Physiocare approaches rehabilitation through the biopsychosocial model, recognizing that recovery is influenced by physical structures, nervous system responses, emotional stressors, and life context. This approach allows care to be individualized, collaborative, and respectful of each veteran’s experience.
We do not just address muscles and joints. We address the nervous system patterns that may be keeping your body in a state of high alert — the tension that does not release, the sleep that does not restore, the pain that persists despite everything you have tried.
“I should be able to handle this myself.”
You have handled more than most people ever will. Seeking expert support is not giving up — it is the same tactical thinking you applied in service. Use every resource available.
“Physio did not work for me before.”
That is frustrating, and it is more common than you would think. Not all physiotherapy is the same. Our trauma-informed, nervous system-focused approach is specifically designed for service-related conditions — not generic protocols that miss the bigger picture.
“I do not want to talk about my service.”
You do not have to. We will ask about your movement and pain, not your story. Share only what feels right.
“What if I am too far gone?”
We have worked with veterans decades after their service. It is rarely too late to improve comfort, mobility, and quality of life.
“I have tried everything already.”
Have you tried Ondamed PEMF therapy — a technology we are Ottawa’s only provider of? Dolphin Neurostim for nervous system regulation? RAPID NeuroFascial Reset? BioFlex Laser Therapy? Therapeutic Shockwave? Structural integration? These advanced approaches are specifically designed for complex, treatment-resistant conditions.
Care begins with a comprehensive 45-minute assessment that explores movement, strength, posture, balance, pain patterns, and psychosocial factors. Time is taken to understand service history, current concerns, and personal goals.
We assess compensatory movement patterns, mobility restrictions, fascial tightness, and stress-related muscle guarding that may have developed during or after service.
Treatment may include:
Physiotherapy Treatments
The focus is on addressing root contributors while respecting comfort, readiness, and individual pace.
Physiotherapy uses hands-on care, guided movement, and education to help manage pain while supporting long-term comfort and function. Advanced modalities like Ondamed PEMF, Dolphin Neurostim, BioFlex Laser, Shockwave Therapy, and low-level laser therapy offer additional pathways for pain relief without pharmaceuticals.
Restoring Comfortable and Confident Movement
Rehabilitation focuses on helping veterans move with greater ease and confidence in daily activities that matter to them.
Physical Support for Stress and Trauma-Related Symptoms
Movement-based care and nervous system-focused techniques support regulation, reduce physical tension, and promote a greater sense of control. Our advanced technologies — including Ondamed PEMF therapy, Dolphin Neurostim vagus nerve stimulation, BioFlex Laser, Shockwave Therapy, and low-level laser therapy — directly address the physiological patterns associated with trauma.
Supporting Rest and Sleep
Gentle physical rehabilitation and nervous system regulation strategies may help improve rest and sleep quality over time. Dolphin Neurostim vagal stimulation has published evidence for improving sleep outcomes.
Guided Recovery After Surgery or Injury
Rehabilitation supports safe and respectful recovery following surgical procedures.
Balance and Stability Support
Balance and vestibular rehabilitation help improve stability and confidence in daily movement.
Holistic Approach
Physiotherapy can complement mental health care by supporting both physical comfort and emotional well-being. Our multidisciplinary team — including physiotherapists, chiropractors, massage therapists, osteopaths, and acupuncturists — works together to address the interconnected nature of pain, movement, and nervous system function. We also maintain a preferred network of counselling professionals and can help connect you with appropriate mental health support when needed.
Physiotherapy is not about proving strength.
It is about preserving it.
It is about protecting independence, dignity, and quality of life.
Veterans may experience interconnected conditions related to years of physical demand and operational stress. Care at Physiocare addresses both mechanical and nervous system-related contributors.
Persistent Back and Neck Pain
Years of carrying heavy loads, maintaining alertness, and pushing through discomfort take their toll. That persistent back or neck pain is not a sign of weakness — it is your body asking for attention it deserves. Care focuses on improving mobility, reducing pain sensitivity, and restoring comfortable movement using manual therapy, fascial work, chiropractic adjustments, BioFlex Laser, Shockwave Therapy, and nervous system regulation techniques.
PTSD-Related Physical Symptoms
Trauma can influence muscle tone, breathing patterns, and pain perception. The body often holds what the mind struggles to process. Rehabilitation integrates gentle movement, breathing strategies, graded activity, and advanced modalities including Ondamed PEMF therapy (with published research on fear extinction and anxiety reduction), Dolphin Neurostim (with published evidence for veterans with PTSD and persistent pain), craniosacral therapy, and low-level laser therapy for nervous system support.
Blast Injury and Vestibular Concerns
Blast exposure may contribute to dizziness, balance challenges, tinnitus, and neck discomfort. Vestibular rehabilitation supports stability and confidence. Ondamed PEMF therapy has applications for tinnitus and neurological symptoms.
Traumatic Brain Injury
TBI can affect coordination, balance, and tolerance to activity. Treatment emphasizes symptom-guided progression and task-specific training, with Dolphin Neurostim brain recovery protocols and craniosacral therapy offering additional support for concussion and TBI recovery.
Prosthetic Rehabilitation
Care includes residual limb conditioning, gait training, mirror therapy, and coordination with prosthetic specialists.
Shoulder and Rotator Cuff Injuries
Repetitive load injuries are addressed through mobility work, movement coordination, BioFlex Laser therapy, Shockwave Therapy, massage therapy, and gradual strength progression.
Post-Surgical Orthopaedic Recovery
Rehabilitation supports safe and respectful recovery following surgical procedures.
Insomnia and Sleep Disorders
Sleep disturbance is common among veterans. Dolphin Neurostim vagal stimulation, acupuncture, and nervous system regulation techniques support improved sleep quality.
Addiction Recovery Support
Low-level laser therapy has applications in addiction support through auricular acupuncture protocols. Research shows laser stimulation of acupuncture points may help reduce compulsive behaviours and support recovery.
Your initial assessment is 45 minutes in a private treatment room. Here is what will happen:
You are in control throughout. If anything feels uncomfortable, just say the word.
Rehabilitation often involves collaboration. Physiocare works within a multidisciplinary framework when appropriate, coordinating care with physicians, mental health professionals, prosthetic specialists, and Veterans Affairs Canada.
Beyond physiotherapy, Physiocare offers a comprehensive team of healthcare professionals to address the full spectrum of veteran health needs — all under one roof for coordinated care:
This means fewer appointments at different locations and better communication between your care providers. Your treatment team can collaborate directly, adjusting your care plan as you progress.
We also maintain a preferred network of counselling professionals and can help connect you with appropriate mental health support when needed.
We understand the administrative demands veterans may face. Our team assists with VAC-related documentation and direct billing to help reduce unnecessary stress.
Physiocare offers direct billing to Veterans Affairs Canada for eligible veterans. Our administrative team can help guide you through the VAC authorization process and handle documentation requirements so you can focus on your recovery.
Coverage requirements vary. Contact us if you have questions about your eligibility or the authorization process.
Physiocare operates six clinic locations across Ottawa, providing convenient access for veterans throughout the region:
Kanata — Full range of advanced technologies including:
Westboro —
Stittsville —
Greenbank —
Carling —
Barrhaven —
(Note: BioFlex Laser not available at this location)
Just as veterans understand that training never stops, our physiotherapists embrace continuous professional development. We do not stop learning — ever.
Physiocare requires a minimum of four advanced courses per year for every clinician, with no limit on learning. Many of our therapists complete five to six courses annually because we encourage and support their growth.
The discipline of continuous improvement that defined your service is the same discipline we bring to your care. When you work with us, you are working with clinicians who are always learning, always improving, always bringing the latest evidence-based techniques to your treatment.
What Veterans Say About Physiocare
[Testimonial placeholder — Vijay to add Clayton’s review from Greenbank Google page and other veteran testimonials as they are collected]
You have shown courage in service to others.
You have carried responsibility that many will never fully understand.
Rehabilitation is not a sign of weakness.
It is an act of self-respect.
At Physiocare, it is an honour to support your recovery. Whether your challenges are physical, neurological, or shaped by long-standing service-related stress, you will be met with patience, dignity, and understanding.
When you are ready, we are here to support you in caring for your body with the same commitment you once gave in service.
Ready When You Are
You do not need to have all the answers. You do not need a referral (though we can help with VAC authorization). You just need to take the first step.
You have served your country. Now let us serve you.
Every week you wait is another week of unnecessary discomfort. You have waited long enough.
Schedule a Veteran-Focused Physiotherapy Assessment
Speak with our rehabilitation team when you are ready to begin.
Prefer to ask questions first? That is completely fine. Reach out however feels most comfortable.
Physiocare is a family-owned clinic, and our family carries a multigenerational legacy of military service. Our grandfather, father, brother, and uncle all served in the Indian Army. This is not a marketing line — it is personal. Our leadership comes from a veteran family background, and that experience directly influences how we listen, pace care, and support veterans throughout rehabilitation. When we say we understand, we mean it.
Our veteran-focused physiotherapy uses manual therapy targeting the muscular system, neurofascial reset techniques (RAPID), and structural integration methods to engage all layers of the musculoskeletal system. This approach promotes lasting regulation and balance of the autonomic nervous system — addressing not just symptoms, but the underlying patterns that standard physiotherapy often misses.
RAPID is a neurologically-based soft tissue treatment that addresses the central nervous system's role in pain and dysfunction. Unlike traditional manual therapy that focuses on local tissue, RAPID works with the nervous system to release restrictions and restore normal movement patterns. It is particularly effective for persistent pain conditions and trauma-related tension.
Structural integration is a systematic approach to realigning and balancing the body's connective tissue (fascia) and musculoskeletal system. It addresses the body as a whole, working through all layers of tissue to create lasting changes in posture, movement efficiency, and comfort. This approach is particularly valuable for veterans whose bodies have adapted to years of physical demands and stress.
Fascia is a continuous web of connective tissue that surrounds and connects every muscle, bone, nerve, and organ in your body. Emerging research suggests fascia may retain patterns of tension associated with physical and emotional stress — essentially holding patterns of past trauma in the tissue. Many veterans report feeling "held" tension release during fascial work. Fascial therapy addresses these restrictions to restore mobility and reduce persistent pain.
Physiotherapy uses movement, breathing strategies, and hands-on care to support nervous system regulation. Advanced modalities like Ondamed PEMF therapy (with published research on fear extinction and anxiety reduction in PTSD), Dolphin Neurostim (with published evidence for veterans with PTSD and persistent pain), craniosacral therapy, and low-level laser therapy provide additional pathways for addressing the physiological patterns associated with trauma. This may help reduce physical tension, support sleep, and improve overall comfort alongside mental health care.
Ondamed is a pulsed electromagnetic field (PEMF) therapy device that uses personalized biofeedback to identify and address areas of physiological stress. We are Ottawa's ONLY provider of Ondamed therapy. Research published in peer-reviewed journals shows PEMF therapy can enhance fear extinction, reduce anxiety, and support neuroplasticity. Veterans Affairs Medical Centers have been actively conducting clinical trials on PEMF for PTSD. Ondamed is available at our Kanata and Westboro locations.
Dolphin Neurostim is a DC microcurrent therapy device specifically designed to reduce sympathetic stress and relieve pain. It applies gentle microcurrent stimulation to acupuncture and trigger points, calming the nervous system and releasing endorphins. Published research shows Dolphin MPS therapy significantly improves health outcomes for military veterans managing persistent pain and PTSD symptoms. It also includes vagus nerve stimulation protocols that support sleep, stress resilience, and autonomic regulation.
BioFlex Laser Therapy is an advanced multi-diode laser system that delivers targeted light energy directly to injured tissues. Unlike single-probe lasers, the BioFlex system uses arrays of superluminous diodes and laser diodes to treat larger areas more effectively. It promotes cellular regeneration, reduces inflammation at the source, and accelerates healing of muscles, tendons, ligaments, and joints. BioFlex is particularly effective for service-related musculoskeletal injuries and persistent pain conditions. Available at five of our six locations (all except Barrhaven).
Low-Level Laser Therapy (LLLT), also called photobiomodulation, uses specific wavelengths of light to stimulate cellular function. At Physiocare, we use LLLT specifically for nervous system regulation, addiction support through auricular (ear) protocols, and mental health symptoms including anxiety and PTSD. This differs from BioFlex Laser, which focuses on tissue healing for musculoskeletal conditions.
Therapeutic Shockwave Therapy uses radial pressure waves to deliver acoustic pulses that stimulate healing. It dissolves calcium deposits, enhances blood supply, and stimulates collagen production. This therapy is particularly effective for chronic conditions that have not responded to conventional treatment, making it valuable for veterans who have "tried everything." Shockwave therapy is available at all six of our locations.
Physiocare offers a full multidisciplinary team including chiropractic treatment, registered massage therapy, osteopathic manual therapy, craniosacral therapy, and acupuncture. This means you can receive coordinated, comprehensive care under one roof — reducing the need for multiple appointments at different locations and ensuring better communication between your care providers.
Absolutely. We welcome veterans of all backgrounds, identities, and experiences. We understand that military service sometimes required hiding parts of yourself. At Physiocare, there is no rank, no regulations — just respectful, personalized care for whoever you are today.
Physiotherapy may support reduced reliance on pain medications by offering non-medication approaches to pain management, when appropriate. Our advanced modalities — Ondamed PEMF, Dolphin Neurostim, BioFlex Laser, Shockwave Therapy, low-level laser therapy, acupuncture, and manual therapy techniques — provide multiple pathways for addressing pain without pharmaceuticals.
Yes, Physiocare offers direct billing to VAC for eligible veterans. Our administrative team can help guide you through the VAC authorization process and handle documentation requirements. Coverage requirements vary, so contact us if you have questions about your eligibility.
Coverage requirements vary depending on your specific VAC benefits. Our team can help guide you through the authorization process. In many cases, direct access to physiotherapy is available.
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EXCELLENT Based on 455 reviews Posted on Jack ScriveTrustindex verifies that the original source of the review is Google. After working a desk job for over 45 years, I got a very bad posture and lots of pain. I originally saw Gunjan Vermani, she was very thorough in her initial examination and came up with a plan that fit my condition perfectly. I then saw Mehul Patel, another great therapist. He is now treating my condition. All the staff are very kind and pleasant which make for a very friendly atmosphere.Posted on Marisela CastilloTrustindex verifies that the original source of the review is Google. Vijay gave very good service , very nice and friendly people.Posted on Tracey SametzTrustindex verifies that the original source of the review is Google. The team at Physiocare create a strong and professional healing environment. The best physio team I have ever experienced 💜Posted on Jocelyne MoskalukTrustindex verifies that the original source of the review is Google. Where to start! I came to this clinic hopeful of progress on an ongoing injury that went undiagnosed for 5 years and was referred by my neurologist as what felt like my last resort considering it was a 50 min drive one way and I had to attend twice a week. I was afraid it was going to be the same outcome as all the other past experts I've consulted for my very particular situation. Vani and her amazing team have really done a lot of positive in my life these last few months. I have nothing but amazing things to say about this clinic and the employees working here. You immediately feel cared for from the moment you step in to the moment you pay and walk out. Something very incredible happened in my last visit that I gladly want to share. I am a privacy expert in the Federal Government for the last 20 years and consistently stress the importance of privacy protection and raising awareness around this area. While I was on the traction machine, I overheard one of the employees raising awareness to their staff in a meeting on this particular subject and this made my heart happy. They indeed take privacy protection and privacy breaches very seriously. She did it in an utmost professional manner including citing the act. This is very important to me and I know it is for everyone else as it should. Just know that this is your place full stop. I don't think there is any other better place. To all the staff: thank you all for your amazing services. You are indeed #1 and your professionalism outshines anything. Keep smiling and helping us getting better one appointment at a time.Posted on Abir BarakaTrustindex verifies that the original source of the review is Google. I had a wonderful experience with Marwa’s osteopath services. She is highly professional and made me feel at ease right away. Her technique was both effective and comforting, helping me feel relaxed and well cared for throughout the session. I definitely plan to book another appointment with her, highly recommended!Posted on Joanna van HaastrechtTrustindex verifies that the original source of the review is Google. Very professional and caring therapists. Nishika and staff are wonderful.Posted on Alpesh GujjarTrustindex verifies that the original source of the review is Google. I’ve been going to Physiocare for the past 4 years whenever I need physiotherapy, and they’ve always been great. Dr. Vijay and Dr. Mehul have both been a big help over the years. On my recent visit, Dr. Vijay treated my neck pain and did an excellent job—I'm feeling much better now. The staff is always friendly, and the clinic is clean and well-maintained. Highly recommend Physiocare for anyone looking for quality physiotherapy treatment.Posted on Maureen PatrickTrustindex verifies that the original source of the review is Google. I was very pleased with the care I received, and have follow up appointments already booked.
Disclaimer: This information is for educational purposes and does not replace medical advice. Treatment outcomes vary by individual. All care is delivered by registered physiotherapists in accordance with the College of Physiotherapists of Ontario standards.
Your health is our priority, and we’re committed to partnering with you to achieve your optimal wellness.
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